Carrie Graves
Senior Vice President, Customer Success
Carrie Graves is a seasoned healthcare operations and client engagement leader serving as the SVP Customer Success. With over 15 years of experience across payer and provider sectors, she specializes in client relationships, coding services, project management, and revenue cycle optimization. Carrie has held executive roles at NYM Health and CIOX Health, driving client satisfaction and operational excellence. In her role as Lead Project Manager at DeliverHealth, she successfully managed technology implementations for over 80 sites. At Conifer Health Solutions, she led strategic initiatives, built high-performing teams, and delivered measurable improvements in coding quality and efficiency. Carrie holds a BS in Business Administration from the University of Texas at Dallas.